Booking Service

Why You Need This

China's hospital booking systems are built for locals. They require a Chinese phone number, local payment apps (WeChat Pay / Alipay), and often only work in Mandarin. Even if you know exactly which hospital and doctor you want, actually getting an appointment can be a frustrating wall.

That's where we come in. You tell us where and when. We handle the rest. You just show up with your passport.

What We Book

Hospital Appointments

1. Specialist consultations at public or private hospitals

2. Health checkup packages at premium screening centers

3. Diagnostic imaging (MRI, CT, PET-CT)

4. Dental consultations and procedures

5. Second opinion appointments

Travel & Logistics

1. Flights (domestic and international)

2. Hotels (near your hospital, budget to luxury)

3. Airport transfers and ground transportation

4. Train tickets (China's high-speed rail network)

How It Works

Step 1: Tell Us What You Need

Fill out our booking request form:

1. Hospital/Doctor: Which hospital do you want? If you're not sure, we can recommend options (or check out our Written Consultation first).

2. Appointment Type: What kind of visit? (consultation, checkup, procedure, second opinion)

3. Preferred Dates: When do you want to go? Give us a date range — flexibility helps.

4. Travel Needs: Do you also need flights, hotel, or transport?

Step 2: We Confirm Availability

Within 24 hours, we'll:

1. Check appointment availability with the hospital

2. Confirm the date, time, and department

3. If your preferred slot isn't available, we'll suggest the closest alternative

4. Send you a quote for the service fee (if applicable)

Step 3: Pay the Service Fee

Once availability is confirmed, pay the booking fee to lock in your appointment. We accept credit cards and international payment methods — no need to set up Chinese payment apps.

Step 4: Receive Your Confirmation Package

You'll get a bilingual confirmation document including:

1. Appointment details — date, time, hospital address, department, doctor (if specified)

2. Hospital map and directions — how to get there from your hotel or the airport

3. What to bring — passport, medical records, insurance card (if applicable)

4. Useful phrases — key Mandarin phrases for your visit

5. Emergency contacts — local hospital hotline and our support number

Pricing

All prices are service fees — they cover our time and expertise in navigating China's local systems. Actual costs (ride fares, hotel rates) are paid separately by you.

A la Carte

Note: Hotel and flight booking are free — you can easily book on Booking.com, Agoda, or any international platform. We're happy to help with recommendations at no charge. Our service fee focuses on what you cannot do without local access.

Bundles — Save More

Example: A dental patient flying into Shanghai for 3 days:

1. Full Trip bundle ($35) covers: hospital appointment + airport pickup + airport dropoff + 3 days of hospital commute

2. They pay separately: flight, hotel room, treatment, meals, any ad hoc rides

Who Is This For

1. You know which hospital or doctor you want to visit in China

2. You've already done your research (or completed our Written Consultation)

3. You need someone to cut through the language and system barriers to get you booked

4. You want a hassle-free experience with all logistics confirmed before you fly

What's NOT Included

1. Medical advice or treatment recommendations (see Written Consultation)

2. Translation during your hospital visit (see Translation & Chaperone)

3. Visa application assistance

4. Travel insurance

FAQ

Q: Why is it only $5? Is this a real service?

A: For our partner hospitals, booking is actually free — we earn a commission from the hospital. The $5 fee only applies to non-partner public hospitals where we need to navigate the local booking system on your behalf. It covers our operational time, not the appointment itself.

Q: What if the doctor I want is fully booked?

A: We'll tell you as soon as we check availability. We can suggest the next available slot, an alternative date, or a comparable doctor in the same department. If nothing works, we'll refund your service fee in full.

Q: Can I choose a specific doctor?

A: Yes. If you have a doctor's name, we'll try to book them specifically. If you only know the department, we'll book you with an available specialist.

Q: How far in advance should I book?

A: We recommend at least 7-14 days for public hospitals and 3-5 days for private hospitals and checkup centers. For popular specialists, earlier is better.

Q: Can I cancel or reschedule?

A: Yes. Our refund policy for service fees:

Note: This applies to our service fee only. Hospital cancellation policies for treatment fees are separate and vary by institution.

Q: Do I need a Chinese phone number?

A: No. We handle all communications with the hospital. You'll receive all confirmations via email and WhatsApp. We recommend getting a local SIM or eSIM for your trip, but it's not required for the booking itself.